Client Terms

These terms apply to all services provided by Master of Coin Consulting Ltd (“we”, “us”, “our”) unless otherwise agreed in writing. They are intended to provide clarity, consistency, and fairness across all client engagements.

1. Engagement and Scope

All work is agreed in writing prior to commencement. This includes scope, deliverables, fees, and timeframes.

If the scope of work changes during an engagement, any revised fees or timelines will be confirmed in writing before proceeding.

2. Fees and Payment

We aim to keep our working relationship simple, transparent and fair. These payment terms apply to all clients unless otherwise agreed in writing.

Payment Terms

Unless otherwise stated on the invoice, payment is due within 7 calendar days of the invoice issue date.

Grace Period and Late Fees

A 2-day grace period applies following the due date. If payment is not received by the end of this period, a late fee of 1.9% of the outstanding amount will be applied every 7 calendar days until full payment is received.

Late fees are applied automatically to reflect the disruption caused by delayed payment - including cash flow impact, time spent on follow-up and diverted resources.

We reserve the right to waive or reduce late fees at our discretion in extenuating circumstances or as a goodwill exception.

For international clients, this fee may be converted and billed in your billing currency at the prevailing exchange rate.

UK Clients: Statutory Rights

For clients based in the UK, we also reserve the right to enforce our statutory rights under the Late Payment of Commercial Debts (Interest) Act 1998. This may include:

• A fixed late payment fee of £40, £70 or £100 (depending on the invoice amount), and
• Statutory interest at 8% above the Bank of England base rate

General

These terms apply by default and are considered contractually accepted upon engagement unless alternative terms are agreed in writing prior to work commencing.

3. Cancellations

Cancellations made with less than 24 hours’ notice may be subject to a 50% cancellation fee, particularly where work has been scheduled or preparation has already begun.

4. Ownership and Use of Work

Final deliverables become the client’s property once full payment is received.

We may refer to anonymised elements of our work (such as models, structures, or outcomes) in future proposals or marketing materials, unless otherwise agreed in writing.

5. Confidentiality

All information shared with us in the course of an engagement will be treated as confidential.

We do not share client information with third parties without consent, except as required by law.

6. Limitation of Liability

While we aim to deliver services with due care and expertise, our total liability is limited to the amount paid for the services in question.

We are not liable for any indirect, incidental, or consequential losses.

7. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the English courts.

8. Contact

If you have any questions regarding these terms, please contact us at: hello@masterofcoinconsulting.com